NETLINK 8000 SERIES WIRELESS TELEPHONE
AND ACCESSORIES USER GUIDE
Notice
SpectraLink Corporation has prepared this document for use by SpectraLink personnel
and clients. The drawings and specifications contained herein are the property of Spec-
traLink and shall be neither reproduced in whole or in part without the prior written
approval of SpectraLink, nor be implied to grant any license to make, use, or sell equip-
ment manufactured in accordance herewith.
SpectraLink reserves the right to make changes in specifications and other information
contained in this document without prior notice, and the reader should in all cases consult
SpectraLink to determine whether any such changes have been made.
The terms and conditions governing the sale of SpectraLink hardware products and the
licensing of SpectraLink software consist solely of those set forth in the written contracts
between SpectraLink and its customers. No representation or other affirmation of fact
contained in this document including but not limited to statements regarding capacity,
response-time performance, suitability for use, or performance of products described
herein shall be deemed to be a warranty by SpectraLink for any purpose, or give rise to any
liability of SpectraLink whatsoever.
In no event shall SpectraLink be liable for any incidental, indirect, special, or consequential
damages whatsoever (including but not limited to lost profits) arising out of or related to
this document, or the information contained in it, even if SpectraLink has been advised,
knew, or should have known of the possibility of such damages.
Registered Model Numbers
This document covers registered handset model: 802X/803X
Registered charger models: PCS1850, PCD1850, PCQ1850
Registered Battery Pack models: PBP0850, PBP1300, PBP1850
For regulatory information, please see Regulatory Information (72-1405-00).
Please email questions or comments about this document to [email protected]
4
INTRODUCTION
Your NetLink 8000 Series Wireless Telephone uses radio wave
technology to send and receive voice transmissions. It is designed
to operate like a cell phone. However, the handset uses the private
telephone system installed in your facility and will not operate out-
side the area covered by this system.
About This Guide
This guide is meant to provide general information about your
handset. Contact your system administrator for additional informa-
tion on how your handset functions within your telephone system.
This guide includes information about:
•
•
•
•
•
The Handset
Getting Started
Advanced Features
Handset Accessories
Handset Administration
5
TABLE OF CONTENTS
6
7
THE HANDSET
Modes of Operation
Your handset has five modes of operation:
Mode Description
Standby The handset is on-hook and idle.
Active The handset is in a call, a call is coming in,
or a call is being dialed.
Config menu User preferences are being accessed in the
Config Menu. In this mode the handset is
on, but will not receive calls.
Message alert Custom text messaging applications may
be programmed for your facility. This
mode is activated through the FCN menu.
Push-to-talk (PTT) The SpectraLink 8030 Wireless Telephone
uses channels for incoming and outgoing
radio communication. While PTT is active,
the handset is in PTT mode.
Menu Navigation
Nav
NavOK
Nav
Nav
Nav
The navigation keys (Nav keys) just below the softkeys are used to
navigate through menu options. These are referred to in this guide
as NavS, NavT, NavW, NavX, and NavOK.
8
Shortcut Keys
When a menu is displayed, a shortcut key may be displayed on the
right edge of the menu line. Press the corresponding number on
the keypad to activate the corresponding menu option.
Handset Displays
The top row of the display provides status indicators for various
handset conditions. It is referred to as the status bar.
The middle lines display information about the handset identity,
user profile, calls in progress, menu options, and data from tele-
phone system.
The bottom row displays softkey labels.
Standby Mode Display
Extension
Ext. 555
John Doe
User name
Date/time
07-05 12:19p
Profile: Loud
1: General
User
profile
Default PTT
channel
(model 8030
only)
Softkey
labels
Spkr Phbk Prof Lock
Press NavW or X to display the second set of available softkeys:
Spdl Redl Cfg
When the handset is in a call or in active mode, information from
the telephone system in your facility displays. Information may
include extension or telephone number of called or calling party,
active line information, and softkeys that have been programmed
by your system administrator. Press FCN to scroll to additional soft-
key sets.
9
Status Bar Indicators
Indicator Function
The signal-strength icon indicates the
strength of the signal and can assist the
user in determining if the handset is
moving out of range.
The voicemail icon is activated when a
new voicemail message is received when
this feature is available in your facility.
The battery icon indicates the amount of
charge remaining in the Battery Pack.
When only one level remains, the Battery
Pack needs to be charged.
The speakerphone icon displays when
the speakerphone is active.
The line indicators are associated with
telephone line status and access.
1
Up and down arrows are displayed when
the menu has additional options above or
below.
Left or right arrows are displayed during
editing when the cursor may be moved
left or right.
Telephone ring icon. A regular telephone
call is coming in.
Messaging ring icon. A call is coming in
from a Messaging application.
The PTT ring con. A PTT call is coming
in.
10
Indicator Function
The priority PTT ring icon. A call is
coming in on the priority PTT channel.
This call will override any other.
Muted The muted indicator displays after the
Mute softkey has been pressed. It
indicates that the microphone is not
transmitting sound. Press the Mute
softkey again to unmute the microphone.
Locked Locked indicates that the keypad is
locked to prevent accidental activation.
Use the Unlk softkey plus the # key to
unlock it.
[No Service message] If warning tones are enabled, an alarm will
sound and a descriptive message displays
when the handset cannot receive or place
calls. You may be outside of the covered
area. Walk back into the covered area. The
in-service tone indicates service is re-
established.
The download icon indicates that the
handset is downloading code. This icon
only appears while the handset is running
the over-the-air downloader. It appears to
the right of the signal strength icon in the
same location as the voicemail icon.
11
Softkey Labels
The bottom row of the handset displays labels associated with the
four softkeys just below it. When a softkey is active, a label appears
to describe its function. Pressing the softkey will activate the fea-
ture. When additional softkeys are available, Nav arrows appear to
the left and right of the softkey labels. Press NavX or W to view
the additional softkey labels.
These are some of the softkeys you will see.
Label Description
Action
Back Go back
Returns to the previous menu
display.
CAPS Change case
caps
Toggles to allow a change in case
when entering alphabetical text.
Cfg Configure
Clr Clear
Opens the Config Menu.
Deletes the entry.
Cncl Cancel
Returns to the previous menu
display without saving any data that
might have been entered.
Del Delete
Done Finished
Edit Edit
Deletes the character to the left of
the cursor.
Exits a list when more than one
selection is possible.
Opens an editing window so you
can change information about an
entry in the phonebook.
Exit Exit
Exits out of the menus.
Lock Lock Keys
Locks the keypad to prevent
accidental activation. See Unlk
softkey below.
Hold Hold
Places a call on hold.
12
Label Description
Action
Mute Mute
Toggles to mute or unmute the
microphone.
No Negative reply
Press to reply “No” to a displayed
question.
Phbk Phonebook
Play Play
Opens the phonebook.
Plays the selected ring tone.
Opens the Profile menu.
Prof Profile
Redl Redial
Displays a list of the last 10
numbers dialed.
Save Save
Saves the current entry to the
phonebook.
Set Set
From the speed-dial assignment
display, opens the phonebook
listing for assigning a phonebook
entry to a speed-dial key.
Spdl Speed-dial
Opens the list of speed-dial
numbers.
Spkr Speakerphone
Toggles speakerphone function.
Unlk Unlock keys
Press Unlk, then the # key to
unlock a locked keypad.
USB Active USB port Displays when the handset is being
configured via the USB port of the
Dual Charger.
View View
Displays information about an
entry in the phonebook .
Yes Positive reply
Press to reply “Yes” to a displayed
question.
13
GETTING STARTED
Your NetLink 8000 Series Wireless Telephone is designed for full
mobility within the workplace and operates much like a cell phone.
It also interfaces with the telephone system at your workplace and
incorporates advanced telephony features. This section covers the
basic functions available in every facility. For specific telephony sys-
tem functions, see the Facility-Specific Features section or contact your
system administrator.
Place the handset into the charger for a minimum of
two hours. The handset's Battery Pack must be fully
charged before its first use. See the section Charger
Models for full information.
ꢀ
Basic Handset Operation Summary
If you want to Then
Remove the Press down on the latch on the Battery
Battery Pack Pack at the back of the handset and pull
the Battery Pack towards you. The
Battery Pack releases outward.
Replace the Slide the lip of the Battery Pack into the
Battery pack bottom of the cavity. Push the top of the
Battery Pack until it snaps into place. You
should not have to force it into the
handset.
Turn handset on Press and hold the END key until two
chirps sound.
Turn handset off Press and hold the END key. One chirp
will sound. If you are in a call, hang up
first, then turn off the handset.
14
If you want to Then
Unlock the keypad Press the Unlk softkey, then #, to unlock
the keypad.
Lock the keypad Press the Lock softkey.
Make an internal call Press the START key, wait for a dial tone,
then dial the extension.
Make an external call Press the START key, wait for a dial tone,
then dial the number just as you would
from your desk phone.
Make an emergency Open the speed-dial list to determine if
call you have an emergency speed-dial number
that has been programmed by your system
administrator. If so, it will appear as the
first item on the speed-dial list with a >
in front of it and the programmed
keypress as the next character. Press the
programmed key for 3 seconds to activate
the call. See Open the speed-dial list below.
Select a line If multiple lines are available, your
telephone system may require you to
select a line before dialing a number.
Press LINE and the number key
corresponding to the desired line. You
will hear a dial tone.
Dial a number Once you hear a dial tone, press the
number keys to dial the number.
Predial a number From standby mode, press the keypad to
enter up to 20 numbers. Then dial the call
by pressing START, NavOK or the Spkr
softkey.
15
If you want to Then
Redial a number Press the Redl softkey from standby
mode. A list of recently-dialed numbers
displays. Select the number and press
START, NavOK or the Spkr softkey.
Make a Press and hold the speed-dial key
speed-dial call assigned to the number.
Open the Press the Spdl softkey from standby
speed-dial list mode.
Make a Press the Phbk softkey from standby
phonebook call mode. Highlight the name and press the
START softkey.
Answer a call The handset will ring or vibrate to alert
you of an incoming call. Additionally, a
line indicator on the display may flash
and the display may show information
about the call, such as the caller’s name
and extension.
To answer a call, press the START key and
hold the earpiece to your ear. You may
also activate the speakerphone function
or use a headset.
Answer a call on a If you are on a call and hear subdued
second line ringing, a call is coming in on a second
line. The line number on the display may
be flashing. To answer this call, put your
first call on hold and press the LINE key,
then the line number of the second call.
Answer with headset Press any key (other than END, a Nav key,
or a softkey) to answer a call when a
headset is plugged in.
16
If you want to Then
Silence while ringing Press the END key to silence the ring.
Change the Press the up/down volume buttons on
ring volume the side of the handset during ringing.
The default ring volumes are set in the
User Profile menus.
Activate or deactivate Press the Spkr softkey and speak towards
the speakerphone the handset. Note that this feature may
be unavailable in your facility.
Adjust the Press the up/down volume buttons on
speaker volume the side of the handset during the call.
Adjust the Press the up/down volume buttons on
headset volume the side of the handset during the call.
Place a call on hold Press the Hold softkey.
Resume a held call Press the LINE key followed by the line
number key.
Mute the microphone Press the Mute softkey.
End the call Press the END key. Be sure to do this at
the end of each call to return to the
standby mode.
Change the profile Press the Prof softkey and use the Nav
keys to select a new profile while in
standby mode. The selected profile is
marked with an asterisk (*).
Edit the phonebook Press the Phbk softkey from standby
mode.
17
If you want to Then
Display additional During a call press the FCN key to display
features the softkeys programmed to additional
features available in your facility. These
might include transfer, conference,
voicemail, etc.
Turn on the backlight The backlight comes on when any key is
pressed or when there is an incoming call
and stays on for 10 seconds. It turns off
after 10 seconds if another key is not
pressed within that period.
18
ADVANCED FEATURES
Facility-Specific Features
Press the FCN key while off-hook or in a call to display the the soft-
keys programmed for advanced telephony features such as transfer,
conference, and voicemail. The features may be activated by press-
ing the corresponding shortcut key. Contact your system adminis-
trator for more information about custom features available in your
facility.
Speakerphone
Your system administrator can enable or disable the speakerphone
mode. If the speakerphone is enabled, it is activated by pressing the
Spkr softkey. Press the Spkr softkey again to end speakerphone
mode. The audio then transfers to the handset earpiece. When speak-
erphone mode is disabled, Spkr will not appear as a softkey label.
Predial
Predial is automatically activated when you begin pressing numbers
on the keypad while in standby mode. Up to 20 numbers may be
pressed. The call is then placed by pressing the START key, NavOK,
or the Spkr softkey. Press Save to add the dialed number to the
phonebook before placing the call.
Predial may be disabled in the Config Menu.
Redial
The Redl softkey is available in the standby mode. When it is
pressed, a list of the last 10 outgoing calls will be displayed. Use
the Nav keys to highlight the number and press START to dial the
number.
You may save any of these numbers to the phonebook by pressing
the Save softkey. You may also view any entry already saved in the
phonebook by pressing the View softkey.
19
Data Entry and Editing
Enter numbers by pressing the buttons on the keypad. The blink-
ing underscore identifies the current cursor position. When enter-
ing alphanumeric strings, the CAPS/caps softkey will appear and
may be pressed to toggle the case. Enter letters by repeatedly press-
ing the corresponding key until the desired letter displays on the
screen. Use the CAPS softkey to change the case as needed.
To edit during entry, delete the character to the left of the cursor by
pressing the Del softkey. To replace an entry, delete it by pressing
the Clr softkey and then enter the new data. To edit an existing
entry, use NavW and NavX to move the cursor position, and then
press the Del softkey to delete the character to the left. Insert new
data by pressing the buttons on the keypad.
Alphanumeric entries:
Key caps
CAPS
1
2
3
4
5
6
7
8
9
0
*
#
1
1
2 a b c
3 d e f
4 g h i
5 j k l
6 m n o
7 p q r s
8 t u v
9 w x y z
0
2 A B C
3 D E F
4 G H I
5 J K L
6 M N O
7 P Q R S
8 T U V
9 W X Y Z
0
* . - ! $ % & ’ ( ) + , : ; / \ = @ ~
# <space>
20
Phonebook
The phonebook in your NetLink 8000 Series Wireless Telephone
can store up to 20 user-defined numbers. Open the phonebook list
by pressing the Phbk softkey from the standby mode or by pressing
the Save softkey during predial. You may add, delete, or edit a
phonebook entry, open the speed-dial list or start a call from the
phonebook.
The phonebook list is sorted alphabetically. If the system speed-
dial key has been programmed, it will be listed as the first entry
with a greater-than symbol (>) as the first character. Only the sys-
tem administrator may change this entry. The <new> option
appears until the maximum number of entries has been entered.
Phonebook List Options
If you want to Then
Dial number Press START or the Spkr softkey.
Search for an entry Press the key corresponding to the first
letter of the name. Use NavW and NavX
to edit the search characters.
View an entry Press NavOK.
Enter a new name and Select the <new> option (if available) and
number press the Edit softkey to open the enter
number display.
Delete an entry Press the Del softkey to delete an entry.
Edit an entry Press the Edit softkey to open the enter
number display and edit the existing
number. Use the Nav keys to highlight and
select an entry. Press the Dial softkey to
dial the number.
21
Phonebook Edit Entry Options
If you want to Then
Dial number Press START or the Spkr softkey.
Assign a speed-dial Press the Spdl softkey. Use the Nav keys
number to this entry to highlight an empty slot and then press
NavOK.
Edit an entry Press the Edit softkey to open the enter
number display and edit the existing
number.
Return to Press the Back softkey or NavOK.
phonebook list
Speed-Dial
The NetLink 8000 Series Wireless Telephone can assign up to 10
speed-dial keys to numbers entered into the phonebook.
Open the speed-dial list by pressing the Spdl softkey from standby
mode. If programmed, the first item on this list is the system-wide
speed-dial number set by the system administrator. It is specially
marked with a greater-than symbol (>) on the left side of the row.
It is usually reserved for emergency situations.
To make a speed-dial call, press and hold the corresponding key for
one second. The system speed-dial key must be pressed for three
seconds. The handset will display the name and number for one
second before the call is dialed. You may press END during this sec-
ond to terminate the call.
You may also use the Nav keys to highlight a number or listing and
then press START or the Spkr softkey to dial the number. The Exit
softkey returns you to the standby mode.
A phonebook entry may be assigned to a speed-dial key from the
speed-dial list. Select the speed-dial key that you wish to assign and
22
then press the Set softkey to open the phonebook list. Use the
search routine or the Nav keys to select the desired entry.
Speed Dial Key 3
Choose a Number
>[System Name]
[Name]
[Name]
[Name]
Back
Press NavOK to assign the selected name to that speed-dial key. The
Back softkey returns you to the speed-dial list. Speed-dial entries
may be edited through the phonebook, as described above.
The Config Menu
When the handset is in standby mode, press the Cfg softkey to enter
the Config Menu. The handset cannot make or receive calls while in
the Config Menu. This menu allows you to set user preferences.
Refer to the diagrams on pages 24-25.
Shortcut
key
Menu line
Info line
Config Menu
General Settings
3
Lock Keys
User Profiles
Phone Settings
Push-to-talk
Prof
Pl
Exit
Scroll through menu options by using NavS and NavT. When an
asterisk (*) appears to the left of an option, it indicates that the
option is currently selected. Press the Exit softkey to return to
standby mode. Use the Back softkey to return to the previous menu.
23
Config Menu Options
Lock Keys
User Profiles
Silent
Vibrate
Loud
Set as Active
Ring Settings
Noise Mode
Telephone
Soft
Message Alert 1
Message Alert 2
Custom
Ring in Headset
Ring in Speaker
Ring Cadence
Ring Tone
Warning Tones
Key Tones
Ring Volume
Vibrate Cadence
Ring Delay
Push-to-talk
continued on next page
24
continued from previous page
Phone Settings
Extension Info
Extension Number
Extension Name
Keypad Autolock
Display Contrast
Use Hearing Aid
Use No Hearing Aid
Startup Song
Play/Inhibit
Predial
Enable/Disable
Push-to-talk
System Info
Default Channel
Subscribed Channels
PTT Audio Volume
PTT Tone Volume
Phone IP Address
SVP IP Address
Firmware Version
25
Toggle Options
Some menu options that have only two possibilities operate on a
toggle basis. The current setting is shown on the second row of the
display, called the info line. Highlight the option and press NavOK
to toggle between the settings. For example, when Ring in Headset
is the menu option, Ring in Speaker will show on the info line. If
you select Ring in Headset, Ring in Headset will show on the info
line and the menu option will toggle to Ring in Speaker.
Profiles
Your handset ring behavior is established by five User Profiles:
Silent, Vibrate, Loud, Soft, and Custom. The currently-active user
profile is shown on the standby display. The ring behavior can eas-
ily be changed by pressing the Prof softkey and selecting a new pro-
file from the list when the handset is in standby mode. The
currently-active profile is marked with an asterisk (*).
User Profiles
Choose a Profile
3
Silent
Vibrate
*Loud
Soft
Prof
P
Back
Changing Ring Settings
To change the ring tone or any other ring setting for any profile, go
to User Profiles and select the profile. Select Ring Settings and then
select Telephone for standard phone calls or one of the Message
Alerts for text messages. Then select the ring option you want to
adjust. See page 24 for the diagram that shows this sequence
graphically.
26
Default Profile Settings
Setting/Profile Silent
Vibrate
Off
Soft
Loud
Custom
Ring Cadence
Off
Telephone Telephone Telephone
Ring Tone Tone 1
Tone 1
1
Tone 1
Tone 1
Tone 1
5
Ring Volume
Vibrate Cadence
Ring Delay
1
Off
0
3
Off
7
Off
Telephone
0
Telephone
6
0
0
Noise Mode Normal
Normal
Normal
Normal
Normal
Headset/Speaker Speaker Speaker Speaker Speaker Speaker
Key Tones
Warning Tones
Push-to-talk*
Off
Off
Off
Off
Off
Off
On
On
On
On
On
On
On
On
On
*Push-to-talk is only available on the SpectraLink 8030 model.
Contact your system administrator if you want to reset all user pro-
files back to these default settings.
27
Push-to-talk (PTT)
The PTT feature allows NetLink 8030 Series Wireless Telephones
to operate in a group broadcast mode that allows the handsets to
behave like walkie-talkies, where a single handset can transmit to
multiple listeners.
1
3DEF
1
3DEF
1
3DEF
1
3DEF
1
3DEF
2ABC
2ABC
2ABC
2ABC
2ABC
4GHI
7PQRS
JKL
TUV
0
6MNO
9WXYZ
4GHI
7PQRS
JKL
TUV
0
6MNO
9WXYZ
4GHI
7PQRS
JKL
TUV
0
6MNO
9WXYZ
4GHI
7PQRS
JKL
TUV
0
6MNO
9WXYZ
4GHI
7PQRS
JKL
TUV
0
6MNO
9WXYZ
5
8
5
8
5
5
8
5
8
8
*
#
*
#
*
#
*
#
*
#
FCN
LINE
FCN
LINE
FCN
LINE
FCN
LINE
FCN
LINE
Transmitter
Receivers
PTT is enabled by the system administrator and set up by the user
in the Config Menu. See the Config Menu options for setting up
PTT. If the system administrator has disabled PTT, the PTT
options will not appear in the Config Menu.
If you want to Then
Make a PTT call To call on the default channel, from
standby mode press and hold the TALK
button. Wait for the display to show
Transmitting and then hold the handset
approximately two inches from your
mouth and speak.
Respond to a PTT call Press and hold the TALK button during
the 10-second wait period.
End a wait period Press END.
Select a different Press and release the TALK button.Use the
PTT channel Nav keys or volume side buttons to
highlight the desired channel. Press TALK
to transmit.
28
If you want to Then
End one PTT call and Press the END key to exit the PTT call.
start another one Press and release the TALK button and
select a different channel from the list.
Press and hold the TALK button to begin
transmitting on the different channel.
Receive a PTT Press the END key to end the telephone
call while on a call. Now you can hear the PTT call.
telephone call
Transmit on the Press and release the TALK button. Select
priority channel the priority channel from the list. Press
and hold TALK, then speak.
End a PTT call Press the END key to exit the PTT call.
Change the Press the up/down volume buttons on
PTT volume the side of the handset while transmitting
or receiving a PTT call.
Answer a telephone Press the START key. PTT transmissions
call during a PTT will be pre-empted by the telephone call.
transmission
Start a telephone call Press the START key and dial the number.
during a PTT PTT transmissions will be pre-empted
transmission during the telephone call.
Turn off PTT Change to a different profile (Silent and
Vibrate disable PTT by default).
Subscribe to Press the Cfg softkey to open the Config
additional PTT Menu and select Push-to-talk.
channels Select Subscribed Channels and then
select the channels you want to add.
Subscribed channels are marked with an
asterisk (*).
29
CHARGERS, BATTERY PACKS AND ACCESSORIES
Accessories for the NetLink 8000 Series Wireless Telephone
include three different charger models, three different Battery Pack
models, a headset and several carrying options.
Battery Packs
The Battery Packs must be recharged periodically. Each type of
Battery Pack requires a different amount of time to achieve a fully
charged state from a fully depleted state. Three Battery Pack
options are available
Type
Talk Time
Standby Time Charging Time
4 hours
80 hours
120 hours
160 hours
2 hours
3 hours
4 hours
Standard
Extended
Ultra-Extended
6 hours
8 hours
The Battery Pack icon on the status row indicates the charge
amount remaining. Additionally the handset will sound warning
tones and display the Battery Low message when there are fewer
than two minutes of talk time remaining.
A melody will play when the handset is powered on for the first
time after being fully charged, unless this feature has been disabled.
Each Battery Pack type has a different melody.
See your system administrator if you have questions about the type
of Battery Pack you have been issued.
The type of Battery Pack is printed on the label.
Remove the Battery Pack and view the label to
determine the type of Battery Pack you have been
issued.
ꢀ
The Battery Pack can be changed while the call is still in progress.
Do not press END. Quickly remove the discharged Battery Pack and
replace with a charged Battery Pack, press END to turn the handset
back on and then press START to resume the call.
30
Charger Models
Three charger models are available for the NetLink 8000 Series
Wireless Telephone. The Single Charger will charge a single hand-
set with an installed Battery Pack. The Dual Charger will charge the
handset and a spare Battery Pack. The Quad Charger can charge up
to four Battery Packs at a time. Any SpectraLink 8000 Series Bat-
tery Pack can be charged in any charger.
The Single and Dual Chargers allow the handset to remain opera-
tive in speakerphone mode or with a headset while charging. Hand-
sets may be charged while in standby mode, while in an active call
or while turned off.
Place the Single or Dual Charger on a flat, horizontal surface. Plug
the power supply into the charger and into an appropriate wall out-
let. The Quad Charger may be mounted on a horizontal or vertical
surface.
31
Charging Status
The handset display and the LED on the Dual and Quad Chargers
indicate whether or not charging is occurring or completed or if a
Battery Pack failure has been detected.*
Handset/LED Charging Status
Charging The Battery Pack in the handset is
charging.
LED Solid On
Note that in the Dual Charger, the
handset’s Battery Pack takes charging
ꢀ
precedence, and when it is finished
charging, the single Battery Pack in the
rear slot will charge.
Charge Complete The Battery Pack in the handset has
finished charging.
LED Off Battery Pack fully charged, empty slot, or
unit is not powered.
Battery Failure
Error. Battery Pack not able to be
charged. Reinsert Battery Pack or replace
Battery Pack.
LED Flash
* Note: the Single Charger does not have an LED indicator.
32
Single Charger
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PQR
S
8
TUV
9
WXYZ
<
*
0
#
>
FC
N
LIN
E
The Single Charger is designed to allow the handset to remain
operational through speakerphone or headset use while the hand-
set's Battery Pack is being charged. The handset may also be
charged while it is in standby mode or turned off.
Place the handset in the Single Charger facing forward. While the
handset is charging in standby mode, it will display its extension
number and Charging…. An animated charge icon will indicate that
charging is in progress. The handset is fully operational and will ring
if called. When the handset is charging while turned off, only Charg-
ing… will display and no calls will be received. The dots will be rac-
ing during the charging cycle.
When the handset is fully charged, Charge Complete will display.
No charging information will display during an active call.
33
Dual Charger
1
2ABC
3DEF
4GHI
5JKL
6MNO
7PQRS
8TUV
9WX
YZ
<
*
0
#
>
FC
N
LIN
E
LED indicator
The Dual Charger is designed to charge the Battery Pack in the
handset while it remains operational and also charge an additional
Battery Pack in the rear charging bay. The handset has charging pri-
ority when both slots are occupied.
Place the handset in the front slot, facing forward. The Battery
Pack alone snaps into the charging bay as shown in the illustration.
The LED indicates the status of the Battery Pack in the rear bay.
The handset displays its charging status as described for the Single
Charger.
When the handset is fully charged or is removed, the Battery Pack
will begin charging.
Note that the time it takes for the Battery Pack to charge will be
lengthened if its charging cycle is interrupted for a handset to charge.
34
Quad Charger
The Quad Charger is designed to simultaneously charge four Bat-
tery Packs. It may be mounted on a horizontal or vertical surface.
The Battery Pack snaps into the charging slot. The LED above the
occupied bay indicates the charging status of the Battery Pack in
the bay.
A flashing LED may indicate a Battery Pack failure.
Verify the condition of the Battery Pack by the fol-
ꢀ
lowing procedure before replacing it. First check
the Battery Pack in a different bay or substitute
another charger and repeat the operation that
caused the failure. If the same Battery Pack lights
a steady LED when inserted in a different bay or
charger, the first charger may be faulty. Contact
your system administrator for service information.
35
Carrying Options
The following options are available for handset protection and easy
handset carrying and removal.
Belt clip: Spring-loaded plastic belt clip that attaches to the back of
the handset.
Swivel belt clip: Swivel-style belt clip that attaches to the back of
the handset with full 360 degree swivel or eight-position ratchet
options.
Swivel carrying case: Black leather case with keypad cover and
swivel-style quick release belt clip.
Rugged holster: Black holster with belt clip.
Cord lanyard: Nylon cord lanyard with quick disconnect.
Coiled lanyard: Plastic coiled lanyard with clothing clip.
Headsets
SpectraLink offers optional headsets (for North American only)
for use in noisy environments or if you need to have your hands
free while talking on the handset.
To use the headset, simply plug it into the jack on the right side of
the handset.
While using a headset, the handset will ring according to the user
profile setting established in the Headset/Speaker Ring option. The
external ring will ring according to the setting of the profile.
The headsets offered by SpectraLink are specially designed to work
properly with the NetLink 8000 Series Wireless Telephone.
SpectraLink does not recommend using other headsets.
36
HANDSET ADMINISTRATION
FAQs
How does the handset power off and power on?
The END key is the power on/power off key. Press and hold it to
turn the handset on. Turn the handset off from the standby mode
by pressing and holding the END key. If you are in an active call, end
the call by pressing the END key. This returns the handset to the
standby mode, then press END again to turn the handset off.
How do I place a call and terminate a call?
To place a call, press the START key and then dial the number. End
the call by pressing the END key. You can also use the speakerphone
instead of the START key.
Can I change the ring?
The ring is fully adjustable and may be set differently for different
profiles. For a complete explanation of how to change the ring, see
the Profile Settings section of this guide.
How do I change the voice volume and the ringing volume?
Whether using a headset, the speakerphone, or the internal
speaker, the speaker volume for the current call may be raised or
lowered by pressing the up and down volume buttons on the side
of the handset.
The volume buttons may be pressed while the handset is ringing to
raise or lower the ring volume, which also changes the ring volume
setting in the current profile.
What is the range of the NetLink 8000 Series Wireless
Telephone?
As barriers affect radio transmission, there is no single answer for
this question. Normally, you can expect the same range as with any
other wireless device. However, if your facility has metal walls or
other materials that inhibit radio waves, the range will be reduced.
How do I charge the Battery Pack?
The Battery Pack in the handset may be charged in a Single or Dual
Charger without being removed from the handset by simply plac-
37
ing the handset into the charger. A spare Battery Pack may be
charged in the rear bay of the Dual Charger or in a Quad Charger.
How long does the Battery Pack hold a charge?
There are three different Battery Pack models and each has a dif-
ferent charge capacity. The type of Battery Pack is printed on the
label. Remove the Battery Pack and view the label to determine the
type of Battery Pack you have been issued.
Type
Talk Time
Standby Time Charging Time
4 hours
80 hours
120 hours
160 hours
2 hours
3 hours
4 hours
Standard
6 hours
8 hours
Extended
Ultra-Extended
What features (transfer, mute, etc.) are available and how are
they activated?
Active call features such as Mute and Hold are available by pressing
the softkey programmed to the feature. Additional features, such as
Transfer and Conference, are locally programmed and usually acti-
vated by pressing the FCN key and then the softkey that corre-
sponds to the programmed feature. Contact your phone system
administrator for detailed information on how to access these fea-
tures in your facility.
Can I use the NetLink 8000 Series Wireless Telephone at home?
Access points installed in your facility transmit the radio waves emit-
ted by your NetLink 8000 Series Wireless Telephone to the tele-
phone system in your facility which links the handsets to each other
and to the rest of the world. The handset operates only within range
of these access points and therefore will not work in your home.
How should I clean the handset?
Wiping the handset surface with a water-dampened cloth or paper
towel will remove most films or residues. If the soiling is too stub-
born for plain water, a mild detergent solution may be used. A spray
cleaner may be used with care. Do not spray at an angle. Do not allow
liquid cleaners to seep into keypad. Be sure to wipe away any deter-
gent residue with a clean water-dampened cloth. Do not immerse in
any fluid.
38
Specifications
Radio frequency
802.11b, 802.11g 2.4–2.4835
(set by system
administrtator)
802.11a
5.150–5.250
5.250–5.350 DFS
5.470–5.725 DFS
5.725–5.825 DFS
Transmission type Direct-sequence spread spectrum (DSSS)
Transmit data rate Up to 54 Mb/s
Radio QoS SpectraLink Voice Priority (SVP)
Wireless security Wired Equivalent Privacy (WEP), 40-bit
and 128-bit; Cisco FSR; WPA-PSK,
WPA2-PSK
FCC certification Part 15.247
Management DHCP, TFTP
Voice encoding G.711, G.729a/ab
VoIP Protocols SpectraLink Radio Protocol (SRP)
Transmit power Set by system administrator.
Display Up to five lines of text plus two icon status
rows and one row for softkey labels.
NetLink 8020 Wireless 5.4" x 2.0" x 0.9"
Telephone dimensions (13.7 x 5.1 x 2.3 cm)
NetLink 8030 Wireless 5.7" x 2.0" x 0.9"
Telephone dimensions (14.5 x 5.1 x 2.3 cm)
NetLink 8020 Wireless 3.9 oz. ( 110.6 g) with
Telephone weight Standard Battery Pack
NetLink 8030 Wireless 4.2 oz. (119.1 g) with
Telephone weight Standard Battery Pack
Standard Battery Pack 4 hours talk, 80 hours standby
capacity
Extended Battery Pack 6 hours talk, 120 hours standby
capacity
Ultra-Extended Battery 8 hours talk, 160 hours standby
Pack capacity
39
Notes
40
Notes
41
Notes
42
Notes
43
Notes
44
Index
A
Accessories
D
Dial call
Administration
Answer call
E
Edit
B
Battery Packs
F
Features
C
Chargers
H
Headset
Config menu
45
S
Softkey
Hold
Speakerphone
I
K
Speed-dial
Keypad
M
Mute
U
User profile
N
P
V
Phonebook
Volume
Predial
Push-to-talk (PTT)
R
Redial
46
CARE OF YOUR HANDSET
•
Avoid dropping the handset or knocking it against hard surfaces. Carry-
ing the handset in a holster or carrying case will help protect it.
•
There are no serviceable parts in the handset or chargers. You should
not open the handset case or disassemble the chargers. Doing so will
void your warranty.
•
•
Turn off the handset and unplug chargers before you clean them. Take
care not to exert undue pressure on charger electrical contacts while
wiping.
Wiping the handset surface with a water-dampened cloth or paper
towel will remove most films or residues. If the soiling is too stubborn
for plain water, a mild detergent solution may be used. A spray cleaner
may be used with care. Do not spray at an angle. Do not allow liquid
cleaners to seep into keypad. Be sure to wipe away any detergent resi-
due with a clean water-dampened cloth. Do not immerse.
•
Should the headset connector become dirty, you may experience a
scratchy or intermittent signal. To clean the connector, dip the non-
padded end of a wooden or paper cotton swab stick in isopropyl alco-
hol. Gently insert in the connector and twist, repeating several times. If
available, blow compressed air into the connector to clear debris.
•
•
Keep the headset jack covered when it is not in-use.
Using a carrying case may help protect the surfaces and help prevent
liquids (e.g., rain) from entering into the interior of the handset.
•
If your handset interior gets wet, do not try to accelerate drying with
the use of an oven or a dryer as this will damage the handset and void
the warranty. Instead, do the following:
1. Immediately power off the handset.
2. Remove the Battery Pack from handset.
3. Shake excess liquid from the handset.
4. Place the handset and Battery Pack in an upright position in an area
that is at room temperature and has good airflow.
5. Let the handset and Battery Pack dry for 72 hours before recon-
necting the Battery Pack and/or powering on the handset.
If the handset does not work after following the steps listed above,
contact your phone system administrator for servicing information.
47
SpectraLink Corporation
5755 Central Avenue
Boulder, CO 80301
303 440 5330
800 676 5465
www.spectralink.com
Trademark Information
SpectraLink
NetLink
Are trademarks and registered trademarks of SpectraLink Corporation.
The SpectraLink logo is a registered trademark in the United States of America
and in other countries.
Copyright © 2007 SpectraLink Corporation.
All rights reserved
Information in this document is subject to change without notice and does not
represent a commitment on the part of SpectraLink Corporation. The software
described in this document is furnished under a license and/or copyright and may
only be used with the terms of SpectraLink’s software license agreement as found in
this manual or at
The software may be used only in accordance with the terms of the agreement. No
part of this manual, or the software described herein, may be reproduced or transmit-
ted in any form or by any means, electronic or mechanical, including photocopying
and recording, for any purpose except for the sole intent to operate the product or
without the express written permission of SpectraLink Corporation.
P/N 72-1301-00-B
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